The programmes

Wednesday 17 August, 9pm

Supernanny Jo Frost returns for one of her toughest challenges yet: a feisty nine-year-old girl who bosses her family around, terrorises her sisters and erupts at any given moment.

Supernanny needs to draw on all of her 16 years' experience of nannying when she meets Paul and Denise Cooke and their three daughters: four-year-old Erin, six-year-old Gabriella and nine-year-old Meghann. All the girls are very bright and creative but their arguments with their parents regularly turn into shouting matches. Meghann's relationship with her mum is very stressful and the family hardly ever go out in public together for fear of an embarrassing scene.

Supernanny adapts her tried-and-tested techniques to fit the Cookes' problems, with the renowned naughty step replaced by a bigger reflection room for all the girls, and attempts to improve the mood and reward good behaviour. But Meghann puts up fierce resistance, calling Supernanny a 'bitch' and hitting and scratching her. Does Jo have what it takes to quell her explosive temper? Or has she finally met her match? And how will Mum and Dad cope when Supernanny leaves ? can they use her new techniques on their own?

Wednesday 24 August, 9pm

This week Jo Frost comes face to face with Debbie and her daughters where she's confronted by some of the most shocking behaviour she's ever seen in all her 16 years' experience.

Debbie is a single mum who juggles two jobs with bringing up her three daughters, Bethany five, Ruth three and Hannah two. When Supernanny arrives, she's spat at, has things thrown at her and mum doesn't do much to stop it. It's clear mum has totally forgotten how to communicate with her children ? Debbie even calls one of the girls an 'idiot'. When Debbie takes her daughters shopping, they run away from her, and it takes her hours to get them to bed at night.

After laying down some household rules Supernanny adapts her famous naughty step into three 'naughty corners'. Then she teaches Debbie and her daughters a 'roaming technique' to help mum regain control of the girls in public, before addressing bedtime with a strictly no-nonsense stay-in-bed technique ? which eventually works after Ruth gets out a record 47 times. Before she leaves Debbie to implement the techniques on her own, she encourages her to spend some one-on-one time with each of the three girls to improve their bonding. It all goes well at first, before Ruth deliberately bangs mum's head against the kitchen door...


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